Data in silos
Public data is trapped in three to six siloed expert systems. No single view ties them together.
Turnkey, hosted GovTech platformPublic data,
Public data,
accessible to
everyone.
AgencyCounter makes your permits, planning, code, public works, fire inspections, business licensing, and GIS data accessible to every resident, professional and council member — in English and Spanish, from any page on your website, live in 4 weeks. No new system. No training.
Six kinds of accessibility. One platform. Live in 4 weeks.
- Launch
- 4 weeks
- Source Systems
- Untouched
- Public Tier
- Always Free
city_county.gov — Homepage
123 South StSearch
123 South StPermits · Planning · Code · Public Works · Fire · GIS
The problem
Public data is public in name only
English-only systems
Source systems are English-only. Bilingual staff become the workaround for every Spanish-preferring resident.
Staff as the search engine
Residents and colleagues ask staff to find records. Staff cut and paste IDs between systems, or email and wait.
Six kinds of accessibility
Six kinds of accessibility. One platform.
Every pillar makes at least one point of difference concrete — and shows what comparable products do not do.
01
Data Accessibility
Unify permits, planning, zoning, parcels, inspections and GIS by address in one public view.
Only AgencyCounter. Vendor portals cover permits only; GIS viewers are spatial only; open-data platforms publish tables. None unify by address for a non-expert.
Explore this pillar02
Language Accessibility
Spanish search, views, map, alerts and visual cues — designed for Spanish-preferring users, not a label translation.
Only AgencyCounter. Comparable products offer label translations only, if at all.
Explore this pillar03
Search Accessibility
An embeddable live search bar on any page the agency controls.
Only AgencyCounter. No permitting portal, GIS viewer or open-data platform offers an embeddable live records search bar.
Explore this pillar04
Insight Accessibility
Council-ready dashboards, record-linked scorecards, and storytelling for briefings and community meetings.
Only AgencyCounter. Record-linked scorecards and storytelling are not bundled in any comparable turnkey public-access product.
Explore this pillar05
Regulatory Reporting
Required public metrics as live stats, traceable to records, on the agency's transparency page.
Only AgencyCounter. Permitting portals, GIS viewers and open-data platforms do not publish mandate-defined metrics live to records
Explore this pillar06
Universal Accessibility
WCAG 2.1 Level AA, browser-based, plain-language — designed in, not bolted on with an overlay widget.
Only AgencyCounter. Accessibility is designed into every public touchpoint, not retrofitted or bolted on with an overlay widget.
Explore this pillarWhat others don't do
Compared by category, not by name
We compare against categories — permitting-vendor portals, GIS viewers, open-data platforms and in-house builds — never a named competitor.
| Capability | AgencyCounter | Permitting portals | GIS viewers | Open-data platforms |
|---|---|---|---|---|
| Unify all records by address (permits, planning, zoning, parcels, inspections, GIS) | Yes | Permits only | Spatial only | Tables only |
| Spanish touchpoints, communications, visual cues | Yes | Labels only, if at all | No | No |
| Embeddable live search bar on any page | Yes | No | No | No |
| Record-linked scorecards & storytelling | Yes | No | No | No |
| Mandate-defined metrics live from records | Yes | No | No | No |
| Accessibility designed into every touchpoint | Yes | Retrofitted / overlay | Retrofitted | Retrofitted |
How it works — 4 weeks
Live in four weeks
AgencyCounter does the set-up. The agency reviews and approves. No infrastructure, no source-system changes, no administrator role.
Week 1
We agree sources and criteria with you
AgencyCounter works with you to identify which data sources connect and to agree the criteria for what stays internal — for example by status, address or record type.
Week 2
We ingest and normalise
We ingest via API, CSV, database output or other structured formats — read-only — and normalise records into one unified view. Source systems are untouched.
Week 3
We set up views; you review and place the search bar
We set up the public views, dashboards and scorecards. You review and approve, and place the embeddable InstantSearch bar on any page you control.
Week 4
Launch
Your public data is accessible to every resident, professional and council member — in English and Spanish, from any page on your website.
Built for public sector
Designed for how government works
Turnkey and hosted. The jurisdiction has no admin console, no configuration screens and no risk of accidental changes. All changes go through AgencyCounter support and are documented as agreed.
Read-only
We ingest and unify; we never write back to a source system. Source systems are untouched.
Agency owns its data
Your data remains yours. Data is returned or deleted on termination.
Committed to WCAG 2.1 Level AA
Accessibility designed into every public touchpoint. Our Accessibility Conformance Report (VPAT 2.5) will be published in March 2027.
SOC 2 Type II planned
Security documentation is available now. The SOC 2 Type II audit programme is in progress.
Fixed price for 5 years
An annual subscription fixed for five years from signature. Support is always included.
For everyone who uses your data
One platform, every audience
Governments
City and county staff, leadership and council. One public view across every department.
Book a demoStaff across departments
Planning, building, code enforcement, GIS, economic development, front counter. Find it fast, link straight to the record.
See internal accessProfessionals
Contractors, architects, engineers, realtors, title, lenders. Premium services available soon.
Explore PremiumResidents
Free, unlimited search, alerts and notifications. Is your city on AgencyCounter?
Find your cityTransparent pricing, fixed for five years.
An annual subscription of $7,800 base plus $0.15 per head of population, fixed for five years from signature. Support always included. Prices exclude use/sales tax, where applicable.
Signing before 1 January 2027? Speak to us about current-year terms. Request a demo about pre-2027 terms →